Case study: Scaling Omnichannel E-commerce for a Retail Brand

Client: Global E-commerce & Marketplace Seller
Industry: Retail & E-commerce

Challenge:

🚨 Need for scalable omnichannel integration across multiple marketplaces.
🚨 Inefficient inventory and order management, impacting customer satisfaction.

Solution:

✅ Built a bilingual Magento e-commerce platform on a cloud infrastructure.
✅ Integrated Amazon FBA, Linnworks SAAS OMS, and multi-marketplace APIs.
✅ Centralized inventory, pricing, and order management for real-time synchronization.

Results:

📈 +700% increase in sales revenue.

📈 +25% increase in customer retention.

📉 -30% reduction in operational costs through automated logistics.

📊 +90% improvement in order fulfillment speed.