Meet the CXScale Team

Expertise-Driven Transformation, Led by Hervé Tsayem, DBA

CXScale is led by Hervé Tsayem, a transformation expert with over 15 years of global experience in digital strategy, omnichannel excellence, and transition management. Hervé partners with a curated network of associates to deliver tailored, high-impact solutions, ensuring flexibility and expertise for projects of any scale.

Hervé Tsayem – Founder & Principal Consultant

Transformation Architect | Digital Strategist | Transition Leader

Hervé Tsayem is the founder of CXScale, with over 15 years of global experience in digital transformation, omnichannel strategy, and transition management. Holding a Doctorate in Business Administration from Audencia Business School, Hervé has driven impactful results for brands like AGCO ($100M revenue growth, +300% engagement) and Schneider Electric (20x lead surge, 40% cost savings). His expertise spans AI-driven innovation, crisis leadership, and change management, making him a trusted advisor for C-suite executives. Hervé is open to strategic full-time opportunities to lead digital transformation and transition initiatives at a global scale.

Key Achievements:

  • Delivered $ 100 M+ revenue growth at AGCO through omnichannel strategies.

  • Boosted leads 20x at Schneider Electric during a $1.5M digital pivot.

  • Scaled SMEs at H’Octave, achieving 70%-500% growth via e-commerce.

Connect:

  • https://www.linkedin.com/in/herve-tsayem/

Our Network of Associates

Cross-functional Consultants & Transition Managers

To ensure CXScale meets diverse needs, Hervé Tsayem collaborates with a trusted network of associates (specialists in digital transformation, omnichannel strategy, change management, and more). This flexible model allows CXScale to scale expertise and resources for projects of any size, delivering seamless, high-quality results tailored to your organization’s goals. Hervé personally oversees every project, ensuring consistency and quality, with associates engaged based on project requirements. Meet two of our key collaborators:

  • Mike Smith – Digital Transformation Specialist / Founder BTA
    Mike brings extensive experience in digital strategy and system integration, with a focus on implementing scalable solutions for global organizations. He has a proven track record of optimizing customer data platforms (CDPs) and driving user adoption in complex digital transformations.

  • Mark Davidson – Change Management Expert
    Mark specializes in change management and organizational agility. He helps businesses navigate leadership transitions and market disruptions. His expertise in coaching and training has accelerated the adoption of new systems and processes for clients across industries.

    Hervé personally oversees every project, ensuring consistency and quality. Based on project requirements, associates like Mike and Mark are engaged. This flexible model allows CXScale to scale expertise and resources for projects of any size, delivering seamless, high-quality results tailored to your organization’s goals.